Know Obstacles Privacy Policy

Know Obstacles places a high priority on protecting your privacy. This Privacy Policy was created in order to
demonstrate Know Obstacles’ firm commitment to the privacy of our website users and to be transparent in describing the types of information collected by the Know Obstacles website, www.knowobstacles.org, and how this information is used.

What personally identifiable information do we collect from people who visit our website?

Contact Form

Know Obstacles receives only the information entered by the user, including, potentially, name, email address,
phone number, user’s specific area of interest or inquiry, and the user’s comments or message.

Donations

Donations made through the Know Obstacles website are processed by a secure third-party payment processing
system. Know Obstacles receives the donor’s name and email address. Know Obstacles does not receive credit card
information.

Purchases

Items purchased directly from Know Obstacles through the website Store are processed by a secure third-party
payment system. Know Obstacles receives contact information, including name, mailing address, email address,
phone number, and items purchased. Know Obstacles does not receive credit card information.

What information is collected through technology?

Know Obstacles has access to site logs that provide the following information for users accessing our sites:

  • IP address
  • Browser
  • Whether mobile or desktop
  • Type of computer (Mac or PC)
  • Pages visited
  • Time on page
  • Where the user was referred from (e.g., Google, Edge, etc.)
  • Search terms used to reach our site

Cookies: Know Obstacles does not collect, store, or use cookies. Depending on the browser and user settings, the browser may cache cookies locally or in the cloud.

How We Use and Share Information

Know Obstacles does not provide, sell, or rent email addresses or other personal information to anyone outside the
organization.

Personal Information: We use your personal information to respond to your inquiries and requests submitted
through the contact page; send periodic communications such as updates, newsletters, and fundraising appeals;
and tailor our communications and services.

You may choose to opt out of receiving communications from Know Obstacles at any time if you do not wish to receive our messages.

Usage Data from Site Logs: This usage data may be processed for the purposes of analyzing the use of the website
and services in order to improve our website and services.